Privacy Policy

Important disclaimers:

• This is not legal advice and is provided for informational purposes only.
• Privacy laws vary by state (e.g., CCPA/CPRA in California, similar laws in Virginia, Colorado, Connecticut, etc.), and some health data may fall under state consumer health data rules even if HIPAA does not apply (many DTC testing services are not covered entities under HIPAA if there's no provider-patient relationship and no insurance billing).
• Have this reviewed and customized by a qualified attorney familiar with health privacy, e-commerce, and your specific operations (e.g., lab partners, payment processors, any future telehealth features).
• Include your actual business name, address, contact info, and last updated date.

Privacy PolicyLast Updated: July 2026

STD Tests AI (referred to as “we,” “us,” or “our”) operates the website https://stdtests.ai/ and provides at-home STD testing services (the “Services”). We are committed to protecting your privacy, especially given the sensitive nature of sexual health information. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and your rights regarding your data.By using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:Information You Provide Directly

• Personal details: name (if provided), email address, shipping address, phone number (optional), date of birth (for age verification or test eligibility).
• Order and payment information: billing details, credit/debit card information (processed securely by third-party payment providers), purchase history.
• Health-related information: any information you voluntarily provide (e.g., via quizzes, support messages, or account notes), which may include sensitive data about sexual health, symptoms, or risk factors.
• Account credentials: username, password (hashed), and login details if you create an account.

Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent, referral sources.
• Cookies and similar technologies: We use cookies, pixels, and analytics tools (e.g., Google Analytics) for site functionality, performance, and limited marketing (see our Cookie Policy section below).

Information from Third Parties

• From labs/partners: test results (associated with your order ID or secure access credentials, not directly with your name unless required by law).
• From shipping carriers: delivery confirmations.

We do not require you to provide your real name for ordering in many cases, and we design our processes to support anonymity where legally permissible.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders for at-home test kits.
• Ship kits in discreet, unmarked packaging.
• Provide secure access to your test results (e.g., via password-protected portal or unique link).
• Communicate with you about your order, results, support inquiries, or important service updates.
• Improve our website, Services, and user experience.
• Detect and prevent fraud, abuse, or security issues.
• Comply with legal obligations (e.g., reporting certain communicable diseases to public health authorities as required by law).
• Send marketing communications only if you opt in (you can unsubscribe anytime).

We do not sell your personal information or health data to third parties for their own marketing purposes.

3. How We Share Your Information

We share information only as necessary:

• With accredited laboratories and testing partners to process and analyze your samples and generate results.
• With shipping carriers for delivery.
• With payment processors and fraud prevention services (they do not receive your test-related health data).
• With service providers (e.g., cloud hosting, analytics, customer support tools) under strict confidentiality agreements.
• To comply with legal requirements, subpoenas, court orders, or public health reporting obligations.
• In connection with a business transfer (e.g., merger or acquisition), with notice where required.
• With your explicit consent for any other purpose.

Test results are linked to your order via anonymized identifiers (e.g., order number + password) rather than full personal identifiers whenever possible.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of data in transit (SSL/TLS) and at rest where appropriate.
• Access controls and limited employee access on a need-to-know basis.
• Secure password-protected result portals.

No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary:

• Order and shipping details: typically 1–2 years for customer support and legal compliance.
• Test results access: available for [e.g., 1 year] after results are posted (or longer if required by law).
• Anonymized/de-identified data may be kept longer for analytics or service improvement.
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6. Your Rights and Choices

Depending on your location, you may have rights including:

• Access, correction, or deletion of your personal information.
• Opting out of marketing emails (via unsubscribe link or contact us).
• Withdrawing consent where processing is consent-based.
• Opting out of “sales” or “sharing” of personal information (if applicable under state law, e.g., California).

For health-related data in certain states, additional rights may apply (e.g., limiting use of sensitive personal information).To exercise rights, email us at STDTestsAI@Gmail.com

We may verify your identity before responding. We will respond within the time required by applicable law (usually 45 days).You can also manage cookies via your browser settings.

7. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such data, we will delete it.

8. International Users

Our Services are hosted in the United States. If you access from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated “Last Updated” date. Continued use of our Services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:Email: [privacy@stdtests.ai (privacy@stdtests.ai)] (or your actual privacy email)
Address: [Your Business Name and Address] We take your privacy seriously and appreciate your trust.